All posts by John Monks

Diversity

The PACE Partners believe and maintain that to build an outstanding, progressive and sound business, we will continue to recruit, review, reward and train our people with regard to their abilities and contributions and without reference to their background, gender, ethnic origin, age, religion, sexual orientation, political belief or any disability.

PACE embrace diversity by promoting and sustaining an open, fair and supportive working environment to enable our work force to make the most of their particular qualities and skills and to achieve their full potential in line with their abilities and ambition.

Our employment and staff member policies are designed to consider our values and expectations that deliver fairness and consistency of approach, while at the same time allowing people to be relaxed and comfortable within their working environment.

Diversity training

PACE is committed to providing diversity awareness training to all team members and partners. These sessions are optional and include clarification on why diversity is important, understanding differences in the way people work and interact, recognising preconceptions, foreign cultures, and avoiding discrimination. In addition, equal opportunities training is given to all those involved in recruiting.

Recruitment and Selection

As a leading consultancy within professional services, we understand our responsibility to ensure we promote and recruit by attracting candidates from diverse backgrounds and cultures. We ensure that through every stage of our recruitment and selection process that we consider candidates from less privileged backgrounds and ethnic minority groups.

Our recruitment and selection processes are designed to be free from bias and all those involved in recruiting are offered equal opportunities training. Only relevant criteria are used for selection which means candidates are selected for being appropriate for the role and that we ensure any tests used are free from bias or preconception.

Managing Key Clients

How to defend and develop your firm’s most valuable assets.

A practical guide to planning and implementing best practice in key client management.

By: Kevin Walker, Paul Denvir and Dr Clifford Ferguson

Read more here

PACE Programmes



PACE programmes are designed to achieve results and constantly evolve based on experience and research. Whilst we are confident that PACE core thinking is proven we understand that every client is different and that there can never be a ‘one size fits all’ solution. PACE programmes are supported by evaluation, research and insight tools designed to ensure that any consultancy, training or coaching delivered is adapted to precisely meet our clients’ requirements. PACE programmes can be delivered through one to one coaching, workshops and using web based technology. PACE programmes include:

Business Development

  • The PACE Pipeline™ – a project management approach to business development
  • PACES™ consultative selling
  • The skills and behaviours of effective business development meetings
  • Winning New Clients
  • Pitches, tenders, proposals and presentations
  • Confidence with fees
  • Implementation workshop
  • Implementation support, including one to one surgeries

Click Here for more on Business Development

Managing Key Clients

  • Client protection and development strategies
  • Client relationship plans
  • Client experience management
  • Client relationship skills and behaviours
  • Client review meetings
  • Cross-selling
  • Introducing new services
  • Implementation workshops and surgeries

Click Here for more on Key Client Management

Leading Business Development

  • Leading and managing business development
  • Management and leadership coaching
  • Leadership assessment centres
  • Future leaders programmes
  • Strategic planning
  • Senior management meeting facilitation

Click Here for more on Leading Business Development

Click here for the full A-Z of PACE programmes

 

Press and Media


Press and MediaThe PACE leaders are available to provide participation and opinion on a diverse range of business subjects and current affairs. PACE publish ‘PACE thinking’ in regular article submissions which are in turn distributed through the global and industry press. Our publications identify business issues, trends and best practice guidance on a number of subjects including leadership, client management and sales coaching.

With a wide network of associates, our exposure encompasses a truly worldwide presence. Our industry specialities within Law, Accountancy, Engineering, Actuarial Services and Property positions us particularly well to participate in events, seminars and forums related to these highly skilled industries.

Press Enquiries:

Contact us on +44 (0)1932 260062 or email tpp@thepacepartners.com

For information on involving one of our consultants as a speaker, visit our event speaking section.

For our latest publications, visit our article section.

For information on our activities and events, visit our news and events section.

Associate Partner Recruitment

Our reputation for delivering consultancy and training interventions that achieve tangible results is second to none. PACE thinking is used every day by many of the world’s leading professional service firms.

Increasing demand for our expertise has resulted in the need for us to recruit associate consultants to deliver programmes throughout the UK and Internationally. These opportunities are with PACE Partners International™.
Our reputation has been built on principles of thought leadership, professionalism, integrity and passion for what we do.  Our growth plans present exciting business opportunities for individuals possessing the right experience and, as importantly, the right attitude.

We are offering a unique opportunity with an unparalleled level of support, that ensures individuals joining us can look forward to building a very successful training consultancy business based on the proven PACE system.

  • Do you want control and flexibility in your business life?
  • Do you want your own business with significant potential?
  • Are you prepared to commit to initial and on-going training?
  • Are you prepared to invest in your own future?

Our experience suggests that successful PACE people possess business skills, a commercial aptitude, an enthusiasm for developing people plus a real determination to succeed.

To find out more and to apply, please call John Monks or Paul Matthews on +44 (0)1932 260062.

Corporate Social Responsibility

Corporate Social Responsibility

At The PACE Partners we want to continually grow and develop our business to make a positive impact on the community and environment both locally and globally.  We take our corporate, social and environmental responsibilities seriously and have designed our policy and reviewed our day-to-day business activities to reflect our commitment to this.

Corporate Responsibility

Equal opportunities statement


We are an equal opportunities employer and make it our policy to offer equal treatment to employees and prospective employees, ensuring that all are treated fairly and with dignity and respect. We absolutely do not permit unlawful discrimination of any kind against any person, to include on the grounds of gender, race, nationality or ethnic origin, age, disability, religious beliefs, sexuality, marital status, working patterns or pregnancy. For further information on diversity within our business, view our diversity statement.


Health and Safety


We strive to ensure the health, safety and welfare of our employees and anyone else who may be affected by our operations. Partners, employees, associates and contractors are expected to take reasonable care for their own health and safety at work as well as those of others, and to co-operate with management to create a safe and healthy working environment.


Employee development and training


We believe that the knowledge and skills of our work force are a key element of organisational success and therefore PACE invest in on-going training and development. We ensure that this is accessible by everyone and recognised as a shared responsibility between individual team members and the organisation.

Social Responsibility

We encourage corporate and individual staff member involvement within the local and regional community. PACE also support charity events and local businesses through donations and close supplier relationships. Current and past activities have included:

  • Volunteering at a local greyhound sanctuary
  • Taking part in the ‘Wear it Pink’ breast cancer awareness campaign
  • Associates performing a mid-air ‘Sky dive’ to raise money for Cancer research
  • Using suppliers from the local area to purchase products that are locally produced to save on transport, create local jobs and encourage local business
  • Supporting the local police community through team members volunteering for the local constabulary


Community Education


PACE actively support and participate in the education of young people both locally and regionally. PACE are proud to have:

  • Teamed up with The London School of Economics and Political Science (LSE) Masters in Management MSc programme to offer postgraduates internships within the PACE organisation
  • Participated in coaching, mentoring and soft skills sessions with LSE students
  • Offered work experience placements to students from local schools and colleges, including pupils from a wide cross section of backgrounds and education

Environmental Responsibility


We want to grow a business that positively impacts on the world and makes it a more sustainable society. Therefore at the PACE Partners we have begun a journey on the path of becoming as environmentally friendly as we can.

We are continually examining every part of our supply chain to ensure we are purchasing from suppliers with the same ethos. We are doing everything within our resource to make our wastage as close to zero as possible and re-use every surplus item we produce.

“Business is the only mechanism on the planet today powerful enough to produce the changes necessary to reverse global degradation”
Paul Hawken – Greenbusiness.net

This quote made us realise that if everyone does their bit then we can change and rectify some of the environmental damage already done, so that the future is greener and brighter for everyone. We feel our simple changes make a significant impact and aim to keep reviewing our way of working and develop our firms culture to ‘think green’.


Our actions so far include:

  • Ensuring the paper we use comes from a sustainable source
  • Recycling all paper, by re-using it, using the recycling facilities, or shredding documents allowing them to be recycled easily
  • Re-using paper that has only been printed on one side by creating notepads
  • Printing documents double sided
  • Re-designing our training programmes to use less paper
  • Designing a series of online seminars for clients to listen to in their own offices, saving on printed materials and travel
  • Making documents available to view electronically rather than on paper
  • Sending e-mail campaigns where appropriate rather than direct mail
  • Recycling printer cartridges
  • Enabling staff to work remotely to save long journeys into the office and emitting harmful C0² emissions while driving
  • Planning journeys well so the most direct route is taken saving on excessive C0² emissions
  • Ensuring that on most email communications we remind the receiver to only print the document if they really need to
  • Encouraging the use of public transport where ever possible
  • Promoting staff to car share where ever possible
  • Switching off appliances when they are not in use
  • Using energy saving light bulbs at PACE owned offices
  • Checking and comparing the energy consumption of electrical items su ch as photocopiers before we purchase them.

How do I find the time?

  There’s something about the way some professionals work, and Finding-the-Timein particular how they manage their time, that makes it very difficult for them to invest the right amount of time, at the right time, in business development.   Read more here

What have we been up to?

The start of 2009 has continued to be both productive and busy for all at The PACE Partners™ Here’s some of the activities that were undertaken in January: Read more here

That’s Too Expensive


At the risk of making a sweeping statement, most professionals have encountered resistance to fees and more often than not most will feel uncomfortable and offer a discount or some sort of concession relatively easily.

From our research and by talking with professionals all over the world, we know that fees/margin/profit (which all mean money) is being left on the table or handed back to clients and prospects every working day of the year – and probably every other day too! Read more here