Introduction

Jill has worked with PACE right from its early days and helped found our client support team. Jill has over 19 years’ experience in consultancy and client development environments.  She is a valued member of the client support team and a key contact for many of our professional services clients.

Current areas of interest

• Project management and key client support
• Client management

Introduction

Introduction

Susan combines her strong commercial and practical experience with 13 years of personal development and executive coaching work to facilitate the achievement of client goals.

This has been across the spectrum of industry including, Professional Services, IT, Banking and Finance, Telecommunications, Healthcare and Retail.

Susan works at Board and Senior Management level on a broad range of areas including: management and leadership, business development (retaining and winning clients), organisational direction and vision, culture change, individual performance and transition, career development and team coaching.

Her passion and energy to make a difference is infectious.  In addition to being an NLP Master, she is MBTI accredited and uses a range of psychometric tests along with other tools to achieve sustained change.

Current areas of interest

• Ensuring lasting changes in behaviour

John is a chartered civil engineer with 20 years’ experience in a multidisciplinary infrastructure and property consultancy. He has knowledge and technical skills to motivate professional teams, establish and develop strong client relationships, manage commercial risks and take responsibility for delivery of major projects and programmes.

Until 2011 John worked for a FTSE 100 company in which he managed cost centres and took responsibility for major projects. He has the ability to understand and address complex financial situations and has developed a leadership style that is effective in encouraging personal development, produces effective teams and improves business performance. His track record in business development includes winning new work, establishing long term client relationships, advertising for and recruiting new staff as well as implementing business improvement and sales strategies.

Current areas of interest

• Developing new client relationships
• Facilitating business transformation
• Key client management
• Coaching

Introduction

Tim has a long career in business development consultancy and has a passion for excellence in the training and development of others.  His work in this field spans some 15 years and includes assignments across Europe, South East Asia and North America and follows a successful career in sales and sales management.

Tim also has extensive experience in helping clients build successful teams and unleashing corporate creativity.

Current areas of interest

• Building brilliant teams

Latest thinking

Introduction

Current areas of interest

• Improving relationships with clients
• How to achieve great key account management
• Practical ways of implementing plans involving both business development teams and fee-earners
• What marketing activities give most return on investment

Latest Thinking