About PACE

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Your Booking Form

Complete this form and submit at the bottom of the page. We will then contact you to collect payment. Payment can be made via credit or debit card with PayPal or by cheque or invoice.

 

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Booking Form

Complete this form and submit at the bottom of the page. We will then contact you to collect payment. Payment can be made via credit or debit card with PayPal or by cheque or invoice.

 

Fields marked * are required

 

{jumi [jumi/booking_form.php]}

Videos

Helping you to win more of the right work from the right client at the right price


Why do firms that want to grow choose PACE?

It’s simple. Our consultancy, training, coaching and processes are helping our clients to win more business across the world every day. PACE can help you unlock the real potential of your expertise, your clients and your people, and accelerate your firm’s profitable growth. 
Find out more about how PACE people and PACE thinking can help you grow… more>>

Watch John Monks introduce PACE’s consultative selling.

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Alumni

The PACE Alumni network is dedicated to the interests of clients and delegates who have been through PACE training, consultancy or coaching. It allows those to reconnect with the information that they were taught and to foster an ongoing relationship with other delegates that have attended our classes and workshops. The Alumni has also been founded to provide a network for a group of people who share a will, work culture and a desire to continue their professional development, whilst also staying in touch.

Articles & Surveys

Choose from a selection of articles written by PACE consultants below. Our publications offer practical techniques and thought leadership examples based on PACE experience and research with an assortment of clients and affiliated partners. Before adding value, first of all… As consultants specialising in working with professional firms we have been asked on many occasions, “How do we deliver added value to our clients?” We learned long ago to resist the temptation to produce two sheets of A4 that provide examples of possible actions. The response is usually underwhelming… More >> The Chiropodist Story Imagine visiting a chiropodist because the arch of your foot is causing pain. You begin to explain the problem to the chiropodist who seems to listen for a short while and then begins to take his shoes off. “I had that sort of problem once” he says… More >> Complete an online Pitch Coaching Healthcheck for your firm You can evaluate your current pitching approach at your firm or gain opinion to help you refine your own process by completing our online Healthcheck. It only takes a few minutes and you’ll receive invaluable feedback from one of our consultants. More details and to complete the Healthcheck >> You can visit our comprehensive bank of PACE written articles, by clicking here. You can also sign-up to our email alerts, where you can be informed of the latest articles when they are published in the press, click here to sign up.  

Links & Useful Resources

You can follow PACE on LinkedIn, Facebook and Twitter. Using these social networking tools, you can engage, learn and communicate. Click here to find out more and join our official social networking pages. You can also watch a range of PACE videos on YouTube. Click here to visit our YouTube profile.
Our goal is to provide ways for alumni to share information and remain connected to one another, both personally and professionally. Membership is free, and is open to any former delegate of PACE training or consultancy. For further information, and joining enquiries, please email James Skeels at [email protected]  

Purchase Conditions


UK Delivery Costs and Times

Delivery charges on each product are detailed on the individual product page. Books and DVD’s are usually dispatched and delivered within 7 working days. Multiple book and large quantity deliveries require a signature and it is important we have the full and correct delivery address (including company name if applicable). Your order will be sent once:


i) payment has been approved; and
ii) your delivery address has been verified.


Webinars are delivered electronically, and no additional charges are incurred. Webinars are usually sent within 2 working days of ordering.

Should there be a delay to your delivery, we shall inform you as soon as possible.

UK Islands and Non-Mainland Delivery


Additional charges may apply for delivery to non-mainland locations. We will contact you after your order has been received, should this occur. Please allow up to 14 days for delivery to the Channel Islands, Isle of Man, Orkney and Shetland Islands.

Non UK (Overseas) Deliveries:

Additional charges apply to cover costs of international postage.

Delivery to United States and Canada – within 14 working days
£4.99 per product item – to a US or Canadian address (except Hawaii and US outlying territories, which will incur an additional charge £1 per product item.)

Delivery to Europe – 7 to 10 working days
£4.99 per product item – Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland

Rest of the World – within 14 working days
£9.99 per item. 

An invoice or PACE preferred method of payment will be notified to you after your order for any additional charges payable.


Out of Stock

Occasionally, for example when there are unexpected levels of demand, some items may be out of stock. We will always try our best to inform you when items are not available and when we expect them back in stock. Please check the individual product on the website for the most up-to-date information. If you have ordered anything out of stock, we will inform you of this. If you do have any queries and feel the need to speak to someone, please call us on +44 (0)1932 260062.


Book and DVD Exchanges and Returns

We operate a 28 day return or exchange policy should you change your mind on your purchase. Please contact +(44)1932 260062 for more information. Damaged goods cannot be returned. It is your responsibility to ensure DVD items are compatible with your player and region.


Please ensure to send any returned items back via Recorded Delivery to avoid items getting lost.


Webinar Exchanges and Returns

All Webinar purchases are strictly non-refundable.


Please note: We have made every reasonable effort to describe items as accurately as possible, however slight variations may occur with text descriptions. The PACE Partners LLP shall not be liable for any consequential loss whether this arises from breach of duty in contract or any other way. Liability for any claim shall not exceed the price of the goods supplied. This does not affect your statutory rights. For training purposes we sometimes monitor and record incoming and outgoing telephone calls.

Directions and Map

The offices of The PACE Partners are conveniently located for the M25, M3, London Heathrow and Gatwick airports.

Please Note: Visitor parking is limited and advance arrangements should be made should you require guaranteed parking space. Visitors should only park in bays marked with PACE as wheel clamping is in operation in the office park.

Directions from the M25

  • exit at J11 signposted Chertsey and Woking (A320) follow the (A317) towards Chertsey and Weybridge
  • at large roundabout, take the third exit signposted to Weybridge (A317)
  • follow the (A317) to Weybridge then take the (A317) to Hersham and Walton, Weybridge Church will be on your right
  • go right through Weybridge High Street. The road will bear to the right and up a hill past a monument on your left and a Focus store on your right.
  • at the top of the hill there will be a roundabout. Take the first exit into Oatlands Drive
  • follow Oatlands Drive through to the end (approximately two miles).
    at the traffic lights, go straight over towards Walton Town Centre
  • at the next set of lights, turn right into the High Street
  • take the first turning on the left into Churchfield Road
  • take the next left, into a business office complex and carry on to the end. PACE House is straight ahead of you.

Directions from the M3

  • take the exit towards Walton and Woking. Take the first right at the traffic lights into Seven Hills Road
  • go straight over the first small roundabout. At the next very large roundabout turn right towards Walton (B365) and Hersham (A317)
  • at the next roundabout turn left into Ashley Road toward Walton
  • follow Ashley Road right through and straight over a mini roundabout
  • you will enter a one way system go straight ahead into the High Street
  • take the first turning on your right hand side, into Churchfield Road
  • take the next left, into a business office complex and carry on to the end. PACE House is straight ahead of you.

Public Transport

Visitors arriving from central London are recommended to take the train to Walton-on-Thames station. The station is also served by trains to other parts of Surrey and the South East. Trains are operated by South West Trains. For schedules, pricing and reservations, please visit National Rail Enquiries.
Walton-on-Thames train station is approximtely 20 minutes walk by foot from PACE House and Walton town centre. Private hire taxis are available from the adjacent taxi rank.
There are a limited number of public bus services serving the town centre to local and regional destinations. For more information visit Traveline.

Privacy

The PACE Partners are committed to the safety and integrity of data used by ourselves and website users. The following privacy policy explains how we protect visitors’ information gathered through our website. If you, as a visiting user choose to register or submit information to this website, you agree to the use of such data in accordance with this privacy policy. Links to other websites or affiliated partners are not governed by this policy.

Information Collection

As a visiting user, you do not have to submit any personal information in order to use the website. The site collects only personally identifiable information that is specifically and voluntarily provided by visitors. Such information may consist of, but is not limited to, your name, current job title, company address, email address and telephone and fax numbers. We do not usually seek sensitive information (e.g., data relating to race or ethnic origin, religious beliefs, criminal record, physical or mental health, or sexual orientation) from visitors. We will, where necessary, obtain visitors’ explicit consent to collect and use such information.

 Cookies

To ensure that our website is optimally managed and to facilitate improved navigation within the site, we or our service provider(s) may use cookies (small text files stored in a user’s browser) or Web beacons (electronic images that allow the Web site to count visitors who have accessed a particular page and to access certain cookies) to collect aggregate data. We may use such devices to track information on our systems and identify categories of visitors by items such as IP address, domain, browser type and pages visited. This information is reported to our webmasters who use the information to analyse our traffic data and the efficiency of our web service. Neither our cookies nor Web beacons collect any personal information such as your name or email address. Furthermore, most browsers permit individuals to decline cookies.

 Information Use

Some areas of our website require more detailed information on a user to be submitted. These include, but are not limited to our email alerts registration page and client area. When you register this information with us, we may use the information you submit to create a personal profile to customise our response to further requests or inquiries. We may also use the information to personalise your website experience. And, when you choose to register online for a PACE-hosted event, we will use the information you submit to respond to you. In addition, the web masters may, where necessary, use your information for various site related tasks. We will ensure that our marketing activities comply with applicable law. You may at any time request that we discontinue sending you such materials.

Disclosure of Information to Third Parties

Although we may provide visitors’ information to service providers that handle information on our behalf, we will not share the information with third parties or non-PACE affiliated organisations for secondary or unrelated purposes unless otherwise disclosed at the point of collection. Data collected by PACE is shared between The PACE Partners LLP and PACE Partners International Ltd and its licensed associates in accordance with the guidelines above. Personal information may be transmitted internationally through PACE worldwide offices or to third parties, such as our associate partner organisations for the purposes identified above. This may include transfer to countries without data protection rules similar to those in effect in a visitor’s country of residence. By providing information to PACE through this website, you are consenting to such transfers. Where appropriate, personal information may be disclosed to law enforcement, regulatory or other government agencies, or third parties where necessary to comply with legal or regulatory obligations or requests or for the purposes identified above.

Access to Information

We are dedicated to providing reasonable access to visitors who wish to review the personal information retained when they register information on our website. We treat requests to access information or change information in accordance with applicable legal requirements. Our Privacy Policy Statement 1.0 The Information we may collect from you 1.1 We may collect and process the following data about you: 1.1.1 information that you provide by filling in forms on our website: www.thepacepartners.com (our “site”). This includes information provided at the time of completing a request for our e-newsletter, free pdf download or requests for further resources listed on the site. We may also ask you for information when you report a problem with our site or the services we provide. 1.1.2 if you contact us by letter or email, we may keep a record of that correspondence; 1.1.3 if you contact us by telephone, we may record our telephone conversation for training purposes 1.1.4 we may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them; 2.0 IP addresses and cookies 2.1 We may collect information about your computer including, where available, your IP address, operating system and browser type, for system administration and to report information about our site’s functionality. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. 2.2 For the same reason, we may obtain information about your general Internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and service. 2.3 You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site. 3.0 Where we store your personal data 3.1 The personal data that we collect from you will be stored on our servers inside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. 3.3 Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Specifically, your personal data will be stored in accordance with the Data Protection Act 1998. 4.0 Uses made of the information 4.1 We use information held about you in the following ways: 4.1.1 to ensure that content from our site is presented in the most effective manner for you and for your computer; 4.1.2 to provide you with information, resources or services that you request from us, or which we feel may interest you, where you have consented to be contacted for such purposes; 4.1.3 to carry out our obligations arising from any contracts entered into between you and us; 4.1.4 to allow you to participate in interactive features of our service, when you choose to do so; 4.1.5 to notify you about changes to our service. 4.2 If you have placed an order for our free pdf download or resources, we will use the information we hold to send you our regular newsletter. This newsletter is our primary method of communicating with you and will keep you informed about our research, latest BD advice and services generally. By placing an order for these resources, you consent to us using the information we hold about you in this way. 5.0 Disclosure of your information 5.1 We may disclose your personal information to any member of our group, which means our subsidiaries, as defined in UK Companies Act 2006. 5.2 We may disclose your personal information to third parties: 5.2.1 in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; or 5.2.2 if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect our rights, property, or safety, or that of our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. 6.0 Disclosure of your information 6.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by contacting us at The PACE Partners LLP, 75 Newman St, London W1T 3EN t:01932 260062 6.2 Our site may, from time to time, contain links to and from the websites of our partner sites and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. 7.0 Access to information 7.1 The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. 8.0 Changes to our privacy policy 8.1 Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. 9.0 Contact 9.1 Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to John Monks, The PACE Partners LLP, 75 Newman St, London W1T 3EN t:01932 260062 e: [email protected]

Diversity

The PACE Partners believe and maintain that to build an outstanding, progressive and sound business, we will continue to recruit, review, reward and train our people with regard to their abilities and contributions and without reference to their background, gender, ethnic origin, age, religion, sexual orientation, political belief or any disability.

PACE embrace diversity by promoting and sustaining an open, fair and supportive working environment to enable our work force to make the most of their particular qualities and skills and to achieve their full potential in line with their abilities and ambition.

Our employment and staff member policies are designed to consider our values and expectations that deliver fairness and consistency of approach, while at the same time allowing people to be relaxed and comfortable within their working environment.

Diversity training

PACE is committed to providing diversity awareness training to all team members and partners. These sessions are optional and include clarification on why diversity is important, understanding differences in the way people work and interact, recognising preconceptions, foreign cultures, and avoiding discrimination. In addition, equal opportunities training is given to all those involved in recruiting.

Recruitment and Selection

As a leading consultancy within professional services, we understand our responsibility to ensure we promote and recruit by attracting candidates from diverse backgrounds and cultures. We ensure that through every stage of our recruitment and selection process that we consider candidates from less privileged backgrounds and ethnic minority groups.

Our recruitment and selection processes are designed to be free from bias and all those involved in recruiting are offered equal opportunities training. Only relevant criteria are used for selection which means candidates are selected for being appropriate for the role and that we ensure any tests used are free from bias or preconception.

Press and Media


Press and MediaThe PACE leaders are available to provide participation and opinion on a diverse range of business subjects and current affairs. PACE publish ‘PACE thinking’ in regular article submissions which are in turn distributed through the global and industry press. Our publications identify business issues, trends and best practice guidance on a number of subjects including leadership, client management and sales coaching.

With a wide network of associates, our exposure encompasses a truly worldwide presence. Our industry specialities within Law, Accountancy, Engineering, Actuarial Services and Property positions us particularly well to participate in events, seminars and forums related to these highly skilled industries.

Press Enquiries:

Contact us on +44 (0)1932 260062 or email [email protected]

For information on involving one of our consultants as a speaker, visit our event speaking section.

For our latest publications, visit our article section.

For information on our activities and events, visit our news and events section.